Returns & Exchanges
We want you to be 100% satisfied with your purchase. You may return or exchange items in new condition (unworn/unwashed/undamaged) within 30 days of delivery. We do not offer returns or exchanges on custom or clearance items. Original shipping charges are non-refundable.
If we made a mistake or the item arrived defective/damaged, please email us at email@example.com and we’ll make things right.
How do I return something?
To make a return please notify us at firstname.lastname@example.org with the order number, item and reason for the return. Then package up your item(s) and send back to us at the address below.
Once your return is received we will issue you a refund minus the original shipping charges.
How do I exchange an item?
To make an exchange please notify us at email@example.com with the order number, item, reason for the exchange, and the new size or item desired. (We cannot guarantee all items and sizes will be in stock for exchanges.) Then package up your item(s) and send back to us at the address below.
Once your exchange is received we will send out your new item(s) at no additional cost
Where do I mail my return or exchange?
Dinkers & Bangers
124 Sunrise Drive
Plattsburgh, NY 12901